What is self-exclusion and how do I request it?

Self-exclusion is a voluntary measure that suspends access to your six66 account for a period you choose — from 30 days up to a permanent closure. To request self-exclusion, email support@six66.bar with your account details and your preferred exclusion period. Once activated, the exclusion cannot be reversed before the chosen period ends. During this time all deposits, bets, and promotional offers are blocked.

Can I take a short break without fully closing my account?

Yes. Our time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. Contact our support team at support@six66.bar and specify which duration you prefer. Your account and balance remain intact; you simply cannot access it or place bets until the time-out period expires.

Safe & Fair Play

Responsible Gaming at six66

Q: What should I do if gambling is affecting my personal or financial life?

Please reach out to our support team at support@six66.bar without delay. You can request a deposit limit, time-out, or full self-exclusion immediately. You should also consider speaking with a trusted person in your life — a family member, friend, or healthcare professional in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or your local area. Acting early makes a significant difference.

We believe gaming should always be fun, controlled, and within your means. six66 provides every player in Bangladesh with the tools and guidance to stay in control.

21+

Adults 21+ Only This platform is strictly for players aged 21 and above. Underage gambling is forbidden.

Our Commitment to Responsible Gaming

At six66, responsible gaming is not an afterthought — it is at the core of everything we do. We are dedicated to providing Bangladesh players with a safe, fair, and transparent environment where entertainment comes first and risk is always managed. We understand that for the vast majority of our players, gambling is a leisure activity enjoyed responsibly. However, we also recognise that for some individuals, gambling can become a problem, and we take that seriously.

Whether you enjoy cricket betting on BPL matches, spinning the reels on our premium slots, or joining a live dealer table, six66 equips you with practical tools to set boundaries, take breaks, and seek help whenever you need it. All of these tools are available to every registered player at no additional cost, and our support team is available around the clock to assist you in Bangladesh Standard Time (BST, UTC+6).

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Self-Exclusion

If you feel gambling is no longer fun and want a complete break, you can request a self-exclusion through our support team. This will suspend access to your account for a chosen period — from 30 days up to a permanent closure — giving you the space you need to step away.

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Time-Out Feature

Need a short pause? Our time-out feature lets you temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period all betting, deposits, and promotional communications are blocked so you can recharge without temptation.

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Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your account. Once a limit is set, it takes effect immediately. If you wish to lower your limit, the change is instant. Requests to raise a previously set limit follow a 7-day cooling-off period for your protection.

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Self-Assessment Tools

Not sure if your gaming habits are healthy? Our self-assessment questionnaire helps you reflect on your behaviour and understand whether you may need to set tighter limits or seek additional support. Completing it is entirely anonymous and confidential.

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Reality Checks

Enable reality-check reminders and six66 will notify you at your chosen interval — every 30 minutes, 1 hour, or 2 hours — showing you exactly how long you have been playing and how much you have wagered in that session. Staying informed keeps you in control.

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24/7 Player Support

Our dedicated support team is available around the clock via email. Whether you need to activate a limit, request an exclusion, or simply talk to someone about a gaming concern, we are here for you. Reach us at [email protected] at any time.

Recognising Problem Gambling

Problem gambling can develop gradually and often goes unnoticed until it has had a significant impact on a person's finances, relationships, or mental health. Awareness is the first step toward recovery. At six66 we want every Bangladesh player to feel empowered to take action early, and we actively monitor account patterns to flag potential concerns.

Warning signs to watch for:

Gambling with money set aside for essential expenses such as rent, food, or utility bills
Chasing losses — continuing to play in an attempt to recover money already lost
Lying to family members or friends about how much you gamble or how much you have lost
Neglecting work, studies, or personal responsibilities because of time spent gambling
Feeling restless, irritable, or anxious when trying to reduce or stop gambling

If two or more of these signs apply to you, we strongly encourage you to contact our support team immediately. Reaching out is a sign of strength, not weakness. Your privacy is fully protected.

How to Get Help

If you believe gambling is becoming a problem in your life, please do not wait. Contact the six66 support team at [email protected] and request one of our responsible gaming tools immediately — be it a deposit limit, a time-out, or full self-exclusion. Our team responds promptly and treats every request with complete confidentiality. Players in Bangladesh who need broader guidance are encouraged to speak with a trusted family member, medical professional, or a community support organisation in Dhaka, Chittagong, Sylhet, or their nearest city.

Remember: gambling at six66 is intended purely for entertainment purposes for adults aged 21 and above. It is never a reliable way to earn income, pay off debts, or solve financial problems. Play within your budget, set your limits before you start, and always put your well-being ahead of any game.

Frequently Asked Questions

You can request a deposit limit by contacting our support team at [email protected]. Simply state whether you would like a daily, weekly, or monthly limit and the amount in BDT. The limit takes effect immediately once confirmed, and any reduction is applied instantly. Increases to a previously set limit require a 7-day cooling-off period.

Self-exclusion is a voluntary measure that suspends access to your six66 account for a period you choose — from 30 days up to a permanent closure. To request self-exclusion, email [email protected] with your account details and your preferred exclusion period. Once activated, the exclusion cannot be reversed before the chosen period ends. During this time all deposits, bets, and promotional offers are blocked.

Yes. Our time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. Contact our support team at [email protected] and specify which duration you prefer. Your account and balance remain intact; you simply cannot access it or place bets until the time-out period expires.

Yes. six66 is strictly a 21+ platform. Players must be at least 21 years old to register an account, make deposits, or place any bets. We may request proof of age during account verification, and accounts found to belong to underage individuals will be permanently closed and any funds held will be refunded.

Please reach out to our support team at [email protected] without delay. You can request a deposit limit, time-out, or full self-exclusion immediately. You should also consider speaking with a trusted person in your life — a family member, friend, or healthcare professional in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or your local area. Acting early makes a significant difference.

Keep Gaming Fun at six66

Explore our full range of cricket betting, slots, and live casino games — always within your limits, always in control.

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